Lakeland Holding Ltd. (Lakeland, inclusive of all subsidiaries) herein referred to as “Lakeland”, is committed to ensuring that everyone, including persons with disabilities, has full and equal access to the information, products, and services provided via our website. Lakeland has voluntarily undertaken efforts to comply with the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) version 2.0, level AA (“WCAG-2.0 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content. We strive to meet or exceed industry best practices for accessibility standards.

Lakeland’s websites have been designed to be WCAG-2.0 AA compliant and to meet the Province of Ontario’s Accessible Information and Communications Standard (Accessibility for Ontarians with Disabilities Act, 2005). Please note that our website may link to, or interface with, third party websites that we do not control. These third-party vendors may not have undertaken the efforts that Lakeland has to comply with WCAG-2.0 AA standards.

As the law and accessibility standards continue to change and we strive to deliver the most up-to-date content online, please understand that our efforts to improve online accessibility are ongoing.

As part of our commitment to accessibility, we ensure that our website is compatible with:

• Recent versions of popular screen readers
• Operating system screen magnifiers
• Speech recognition software
• Operating system speech packages

We always make sure that our website follows accessibility best practices. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies. Lakeland recognizes situations where it is not practicable to present content in an accessible format. In these cases, best efforts are used to provide users an accessible alternative or assistance in acquiring the information they need.

In order to maintain its accessibility standards, Lakeland expects all content provided by external contributors to be delivered in compliancy of the WCAG 2.0 and the Province of Ontario’s Accessible Information and Communications Standard. Lakeland will accept no responsibility to convert non-accessible content provided by external contributors, train external contributors on accessibility or infer costs related to acquiring tools required to meet the requirement.

Lakeland engages in regular automated testing, and manual audits and user testing to assess and improve accessibility.

Feedback

Lakeland welcomes your feedback on any accessibility barriers that you may have encountered in dealing with Lakeland or your feedback on the manner in which Lakeland is implementing its Accessibility Plan.

Feedback can be general or specific, but providing more details such as the date, the name of the webpage, application or activity involved, may make it easier for us to understand your concerns.

Feedback can be sent by:

Mail
Lakeland Holding Communications Department
196 Taylor Road
Bracebridge, ON P1L 1J9

Telephone
705-645-1550

Email
social@lakelandholding.com