Our Company
VISION STATEMENT
Be the leader in sustainable solutions and a catalyst for improving the lives of our customers and communities we serve.
MISSION STATEMENT
Leveraging our team, we are dedicated to growing responsibly, serving our shareholders, customers and communities with safe, reliable, and quality sustainable solutions.
CORPORATE VALUES
safety
We are dedicated to the safety of our employees and communities.
We are dedicated to the safety of our employees and communities.
environmental
stewardship
We are concerned for the environment in everything we do. We are committed to protecting and nourishing the environment by doing better for our planet while we grow.
We are concerned for the environment in everything we do. We are committed to protecting and nourishing the environment by doing better for our planet while we grow.
reliability
We provide dependable, consistent and reliable service.
We provide dependable, consistent and reliable service.
accountability
We are serious and responsible for our actions and accountable to those we serve.
We are serious and responsible for our actions and accountable to those we serve.
partnerships
We draw on one another and our partners to achieve success.
We draw on one another and our partners to achieve success.
professionalism
We are dedicated to excellence in management and service delivery. We are inclusive and are committed to providing equitable services and treating all with respect.
We are dedicated to excellence in management and service delivery. We are inclusive and are committed to providing equitable services and treating all with respect.
continuous
improvement
We constantly seek new ideas, are future focused and results oriented. We are efficient, effective, innovative and we offer value-added service.
We constantly seek new ideas, are future focused and results oriented. We are efficient, effective, innovative and we offer value-added service.
relationship
building
We are committed to relationship building and reconciliation. We are driven by trust and integrity and we value the knowledge and experience of all.
We are committed to relationship building and reconciliation. We are driven by trust and integrity and we value the knowledge and experience of all.
Board of Directors
Roger Alexander
Mr. Alexander was appointed to the Board of Parry Sound Hydro Corporation and subsidiaries in 2009 where he served as Chair. He joined Lakeland’s board with the merger and Chaired the Human Resources Committee. He now serves as our Chair and also serves on other Boards including the West Parry Sound Health Centre. Mr. Alexander had a 22-year career with Siemens serving as division CEO/executive spanning a variety of industries such as energy, transportation, infrastructure, mining, medical and telecommunications. He was a member of the 6-member executive management group at Siemens Canada overseeing approximately $3B in revenue and 7000 employees. He was also CEO at Areva Canada with direct line responsibility for over 1,100 employees and sales revenue in excess of $500M including multiple manufacturing and mining sites across 14 locations in Canada. He holds an MBA from the Richard Ivey School of Business and is an Engineering Technologist (Ryerson). Mr. Alexander is also a graduate of the Director’s Education Programme at the Institute of Corporate Directors where he maintains an ICD.D designation.
Sam Davidson
Mr. Davidson was appointed to the Board in 2015 and currently serves as Vice Chair and Chairs the Finance and Mergers & Acquisitions Committees. He is a CPA, CA and has a B. Comm and BA in economics. Mr. Davidson is a senior finance executive with 30+ years of experience having held roles in finance, operations and project management and has extensive experience in mergers and acquisitions. He has worked in the transportation, construction and building materials and real estate development industries for high growth companies ranging in size from $20 million to $1.3 billion. Mr. Davidson currently works as an independent finance consultant to a private equity company and advises on investments and development opportunities in its infrastructure and real estate investment arm.
Irene Zaguskin
Ms. Zaguskin was appointed to the Board in 2019 and currently Chairs Lakeland Power. She has previously chaired the Human Resources & Nominating Committee for Lakeland Power. Ms. Zaguskin also serves on the board of PropTx Innovations Inc and is the Chief Information Officer for PwC Canada, an industry focused professional services organization. Ms. Zaguskin has experience in numerous industries including Retail, Telecom, Manufacturing, Professional services, Energy and Utility Sectors. She specializes in delivery of large-scale organization and digital transformations. Throughout her career, Ms. Zaguskin guided transformation initiatives at organizations such as Rogers, Loblaws and Canadian Tire, Enercare and TPH, harnessing digital technology to improve the experiences of millions of Canadian customers. She has also played a key role in M&As for these organizations, thereby enabling expedited growth and expansion across North America. Ms. Zaguskin holds an MBA, Computer Science and Economics undergraduate degrees, an MIT certificate in Management, and Chief Information Security Officer Certification. She is also a graduate of the Director’s Education Program at the Institute of Corporate Directors, where she maintains the ICD.D designation.
Phil Matthews
Mr. Matthews joined the Board in 2010 and is the immediate past Chair of the Board. He has a Master’s degree in economics and is a CPA.CA. Mr. Matthews has over 50 years of business experience and retired from Ernst & Young in 2004, having served as a partner for 24 years. During his career, he dealt with a range of industries and businesses, from entrepreneurial startups to multinational public companies, providing a wide variety of services. Mr. Matthews served on the MAHC Board for 10 years and is a past Chair of MAHC.
Mark Goldberg
Mr. Goldberg was appointed to the Board in 2016 and Chairs the Environmental Health and Safety Committee. For 40 years, Mr. Goldberg has worked in telecommunications, building national networks and leading the development of competition in the industry, having held leadership roles at Bell Canada, AT&T Bell Labs, CNCP/Unitel and Sprint Canada, managing networks with annual capital budgets in the order of $1B. For more than 25 years, he has owned a consulting firm (Mark H Goldberg & Associates Inc.) and founded The Canadian Telecom Summit. He has a B.Sc. from Western and M.Sc. from Carleton in Mathematical Statistics.
Cara Clairman
Ms. Clairman was appointed to the Board in 2023 and Chairs the People & Culture Committee. She is President and CEO of Plug’n Drive, a non-profit that is accelerating the deployment of electric vehicles (EVs) to maximize their environmental and economic benefits. Ms. Clairman has taken Plug’n Drive from an idea to a thriving non-profit, recognized as a leader in the EV space. Focused on accelerating EV adoption through outreach and education for over 10 years, Plug’n Drive has developed a number of award-winning programs to encourage consumers and fleets to make the switch from gas to electric, including the EV Discovery Centre and the Mobile EV Education Trailer (MEET). Ms. Clairman has more than 25 years of experience working in the environmental and sustainability fields, including 12 years working at Ontario Power Generation, initially as OPG’s environmental lawyer and later in the role Vice President of Sustainable Development. Prior to joining OPG, Ms. Clairman spent five years practicing environmental law with the Torys law firm. She holds a Bachelor of Laws from Osgoode Hall and a Masters in Environmental Studies from York University, as well as an Honours Bachelor of Science degree from Queen’s University. She is the 2017 recipient of the Women in Renewable Energy ‘Woman of the Year’ award and the 2021 winner of the Al Cormier EV leadership award from Electric Mobility Canada. Ms. Clairman lives in a two EV household, including a Chevy Bolt and a Tesla Model 3.
Eugene Roman
Mr. Roman has served as a non-employee director of our Board since September 2022. He is currently the Principal at Design.ai Ltd, a consultancy formed in 2019 that is focused on applying design intelligence to business opportunities. He serves as Executive in Residence for AI and Applied Analytics at the Schulich School of Business in Toronto, where he conducts research on emerging areas of AI and is a mentor to students. From 2012 to 2018, Mr. Roman held the position of Executive Vice President, Digital Excellence and Technology Advisor for Canadian Tire Corporation. Mr. Roman started his career in telecommunications with Nortel Networks Corporation, Bell Canada Enterprises Inc., and OpenText Corporation, serving in senior technology and business roles in Canada, the U.S. and the U.K. Mr. Roman has extensive board experience with EPAM Ltd. and Community Trust Co Ltd. and has also been a member of the Board of Governors of York University since July 2017. Mr. Roman holds a master’s degree in business administration and a bachelor’s degree in economics and geography from the University of Toronto. He is a Certified Professional Accountant and a graduate of the Institute of Corporate Directors program.
Chris Litschko
Chief Executive Officer
Chris Litschko has a foundational role as the CEO and Board Director of Lakeland Holding and its subsidiaries, he has orchestrated notable improvements across various facets of the company. Under his leadership, expansion, strategic acquisitions, and automation have not only bolstered operational efficiency but also significantly enhanced health and safety standards, customer service quality, profitability, and shareholders’ dividends. Annual revenues have grown to $74 million with total assets amounting to $168 million. His extensive management and executive experience traversing different regions of Ontario reflect a breadth of knowledge and adaptability. Furthermore, his team’s accolades, spanning from environmental stewardship to energy innovation, underscore their commitment to excellence. Beyond his professional endeavors, Chris’s involvement in 7 diverse boards, committees, and his appointment to the Ontario Trillium Foundation’s Grant Review Team illustrate a deep-rooted dedication to community service and philanthropy. His educational background, complemented by executive development programs, is part of his commitment to continuous learning and growth. Chris’s support for a wide array of causes, including children’s welfare, health initiatives, environmental conservation, anti-bullying efforts, women’s safety, and animal rehabilitation, exemplifies his compassionate nature and desire to make a positive impact beyond the corporate realm.
Executive Team
Chris Litschko
Chief Executive Officer
Chris Litschko has a foundational role as the CEO and Board Director of Lakeland Holding and its subsidiaries, he has orchestrated notable improvements across various facets of the company. Under his leadership, expansion, strategic acquisitions, and automation have not only bolstered operational efficiency but also significantly enhanced health and safety standards, customer service quality, profitability, and shareholders’ dividends. Annual revenues have grown to $74 million with total assets amounting to $168 million. His extensive management and executive experience traversing different regions of Ontario reflect a breadth of knowledge and adaptability. Furthermore, his team’s accolades, spanning from environmental stewardship to energy innovation, underscore their commitment to excellence. Beyond his professional endeavors, Chris’s involvement in 7 diverse boards, committees, and his appointment to the Ontario Trillium Foundation’s Grant Review Team illustrate a deep-rooted dedication to community service and philanthropy. His educational background, complemented by executive development programs, is part of his commitment to continuous learning and growth. Chris’s support for a wide array of causes, including children’s welfare, health initiatives, environmental conservation, anti-bullying efforts, women’s safety, and animal rehabilitation, exemplifies his compassionate nature and desire to make a positive impact beyond the corporate realm.
Jordan Nickason
Chief Operating Officer
Jordan Nickason is the Chief Operating Officer at Lakeland Holding, bringing an electrical engineering background and a strong operational leadership focus to the organization. With deep roots in the Muskoka/Parry Sound area—where he was born and raised—Jordan combines technical expertise with a genuine commitment to the communities he serves. Prior to his current executive role, he directed operations at Lakeland Power, where he oversaw capital and operations maintenance and administration budgets, championed a safety-first culture, maintained regulatory compliance, and led disaster recovery and emergency response efforts. An active member of the Ontario Association of Engineering Technicians and Technologists since 2013, Jordan is also currently enrolled in and actively pursuing an MBA at Queen’s University. Outside of his corporate duties, Jordan enjoys spending time with his wife and daughter.
Taylor Servos
Chief People Officer
Taylor Servos holds a Bachelor of Social Sciences from the University of Ottawa and a Post‑Graduate Certificate in Human Resources Management from Fleming College. She is currently completing her Master of Business Administration at Dalhousie University. Taylor began her human resources career with lululemon in Ottawa as part of the leadership team, focusing on talent development, organizational effectiveness, and culture. She later joined Export Development Canada in technical recruitment, supporting enterprise finance and technology transformation through strategic workforce planning. Taylor relocated to Huntsville in 2019 to join Lakeland and is an active member of the Human Resources Professionals Association and several HR committees. Outside of work, she enjoys spending time with her husband, a local carpenter, along with their dogs and her horse.
Andrew Trousdale
Chief Financial Officer
Andrew Trousdale has been a member of Chartered Accountants Australia and New Zealand since 1998. His career began in 1995 with KPMG Sydney, where he worked in the financial and computer audit groups before co-founding a dot-com software distribution and consulting business. In 2002, Andrew relocated to London, England, where he joined British Sky Broadcasting. Over the next decade, he advanced through various positions, ultimately becoming the Controller for their newly formed Broadband Networks Division. Following his marriage to a Canadian in 2010, Andrew moved to Toronto, Canada, and joined the Residential Wireline division at Bell Canada. Seven of Andrew’s eleven years at Bell were spent as Director Finance. In his most recent position at Bell as Director Finance Wireline Revenue, Andrew had financial responsibilities for $6 billion in revenue covering IPTV, Satellite TV, Internet, and Home Phone services. During the COVID pandemic Andrew moved to Muskoka and joined HLD Muskoka in 2023, a prominent Huntsville-based construction company. While he valued the experience in the construction industry, the opportunity to return to the utility/telco sector led him to join Lakeland as Chief Financial Officer in 2025. Beyond his corporate responsibilities, Andrew enjoys spending time with his wife and two daughters.

